- Helping Businesses Across the USA Grow
- info@zenventaglobal.com
- +91 865 585 5979
While we strive to achieve positive outcomes, Zenventa does not guarantee:
For questions regarding these Terms, contact support@zenventa.com.
Welcome to Zenventa Global, a brand operated by Zenventa Business Solutions Private Limited (“Zenventa”, “we”, “our”, or “us”).
These Terms & Conditions (“Terms”) govern your access to and use of our website, products, and services. By accessing our website or engaging our services, you agree to be bound by these Terms.
If you do not agree with these Terms, please do not use our website or services.
Zenventa Business Solutions Private Limited
Registered Office:
WeWork 247 Park, 13th Floor
Vikhroli Corporate Park
LBS Marg
Vikhroli West
Mumbai, Maharashtra, India
Email:
Zenventa Global provides professional business services, including but not limited to:
* Digital Marketing
* Search Engine Optimization (SEO)
* Google Ads Management
* Social Media Marketing
* Content Marketing
* Email Marketing
* Website Design & Development
* Ecommerce Development
* AI Automation Services
* CRM Automation
* Sales Automation
* Chatbot Development
* Business Process Outsourcing (BPO)
* Virtual Assistant Services
* Customer Support Services
* Appointment Setting
* Consulting & Business Solutions
The availability of specific services may vary based on project scope and client requirements.
A project begins only after:
* A written proposal or quotation is accepted.
* Any required advance payment is received.
* Required onboarding information is provided by the client.
Verbal discussions or preliminary consultations do not constitute a binding agreement.
Clients agree to:
* Provide accurate information.
* Supply requested content and assets in a timely manner.
* Review deliverables promptly.
* Designate an authorized point of contact.
* Maintain access to required third-party accounts.
* Obtain rights or licenses for any content they provide.
Delays in providing required information may affect project timelines.
Unless otherwise agreed in writing:
* Prices are quoted in the agreed project currency.
* Invoices must be paid according to the agreed payment terms.
* Taxes, duties, or applicable government charges are the client’s responsibility unless stated otherwise.
* Late payments may delay project delivery or ongoing services.
Recurring services continue according to the agreed subscription or service plan until modified or terminated under the applicable agreement.
Estimated timelines are based on:
* Timely client communication.
* Availability of required information.
* Prompt approvals.
* Third-party platform availability.
Timelines are estimates and may change due to circumstances beyond our reasonable control.
Where applicable, proposals may include a specified number of revisions.
Additional revisions or requests outside the agreed scope may require a separate quotation.
Any significant changes requested after project commencement may:
* Affect pricing.
* Extend timelines.
* Require a revised proposal or change order.
No additional work will begin until revised terms are agreed upon.
Unless otherwise agreed in writing:
* Clients retain ownership of content they provide.
* Zenventa retains ownership of its methodologies, templates, proprietary processes, frameworks, software components, and pre-existing intellectual property.
* Upon full payment, the client receives the rights specified in the applicable proposal or agreement for the final deliverables.
Third-party software, plugins, stock assets, fonts, APIs, and licensed materials remain subject to their respective license terms.
Our services may involve third-party providers such as:
* Cloud hosting providers
* Domain registrars
* Payment processors
* CRM platforms
* AI providers
* Marketing platforms
* Analytics providers
* Communication platforms
We are not responsible for service interruptions, policy changes, pricing changes, or technical issues originating from third-party providers.
For AI Automation, Chatbots, CRM Automation, Sales Automation, and related services:
* AI-generated outputs may require human review.
* Clients remain responsible for reviewing and approving AI-generated content or automated workflows before operational use.
* AI systems may produce inaccurate, incomplete, or unexpected outputs, and should not be relied upon as the sole basis for important business decisions.
Clients are responsible for:
* Reviewing deliverables before launch.
* Maintaining backups where applicable.
* Keeping login credentials secure.
* Renewing domains, hosting, and third-party subscriptions unless managed by Zenventa under a separate agreement.
While we apply industry best practices, we do not guarantee:
* Specific search engine rankings.
* A particular number of leads or sales.
* Advertising approval by third-party platforms.
* Continuous availability of advertising accounts.
* Organic traffic increases within a fixed timeframe.
Marketing performance depends on numerous factors outside our direct control, including market conditions, competition, platform algorithms, budgets, and customer behavior.
For outsourcing and managed service engagements:
* Service levels, operating hours, staffing arrangements, and performance metrics will be governed by the applicable proposal, Statement of Work (SOW), or Service Level Agreement (SLA).
* Clients remain responsible for strategic decisions and oversight of outsourced business functions.
Both parties agree to protect confidential information exchanged during the course of the engagement and not disclose it to third parties except where required by law or authorized by the other party.
To the maximum extent permitted by applicable law:
* Zenventa shall not be liable for indirect, incidental, consequential, special, or punitive damages.
* Our total liability arising from any claim related to our services shall not exceed the amount paid by the client for the specific services giving rise to the claim, unless otherwise required by law.
Nothing in these Terms limits liability where such limitation is prohibited by applicable law.
The client agrees to indemnify and hold Zenventa harmless against claims, damages, liabilities, or expenses arising from:
* Content supplied by the client.
* Misuse of deliverables.
* Violation of applicable laws.
* Infringement of third-party rights resulting from client-provided materials.
We reserve the right to suspend or terminate services where:
* Payments remain overdue.
* Required cooperation is not provided.
* Services are used for unlawful purposes.
* Continued engagement would expose either party to legal or operational risk.
Either party may terminate ongoing services in accordance with the applicable agreement or notice period.
Neither party shall be liable for delays or failure to perform obligations caused by events beyond reasonable control, including natural disasters, pandemics, government actions, labor disputes, internet outages, cyber incidents, or failures of third-party service providers.
These Terms shall be governed by the laws applicable to the agreement between the parties. Unless otherwise specified in a separate written contract, disputes shall be subject to the jurisdiction of the competent courts in Mumbai, Maharashtra, India.
For international clients, alternative dispute resolution or jurisdiction may be agreed upon in the applicable service agreement.
Your use of our website and services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
We may update these Terms from time to time. The revised version will be published on this page with an updated “Last Updated” date.
Continued use of our website or services after changes become effective constitutes acceptance of the revised Terms.
For questions regarding these Terms & Conditions, please contact:
Zenventa Business Solutions Private Limited
WeWork 247 Park, 13th Floor
Vikhroli Corporate Park
LBS Marg
Vikhroli West
Mumbai, Maharashtra, India
Email: info@zenventaglobal.com
Website: https://zenventaglobal.com