CANCELLATION AND REFUND POLICY

Last Updated: 20/07/2026

At Zenventa Business Solutions Pvt. Ltd., we strive to provide high-quality professional services.

1.Service-Based Nature

Most services provided by Zenventa involve professional expertise, consultation, strategy, labor, and custom implementation.Because work begins immediately after project onboarding, refunds are limited.

2. Project Cancellation

Clients may request cancellation by providing written notice. Cancellation requests must be sent via email.

3. Refund Eligibility

Refunds may be considered only when:

4. Non-Refundable Services

The following are generally non-refundable once work has begun:

5.Monthly Retainer Services

Monthly services may be cancelled before the next billing cycle.
No partial refunds are provided for work already completed during the active billing period.

6. Chargebacks

Clients agree to contact Zenventa before initiating any chargeback or payment dispute.
Results depend on various external factors.

7. Exceptional Circumstances

Zenventa may, at its sole discretion, offer partial refunds or account credits in exceptional situations.

8. Contact Information

To request cancellation or discuss billing concerns, contact:

support@zenventa.com